It is a practical framework based on the most researched cross-cultural models to explain how national, cultural values and beliefs shape our behavior. “The Platinum Rule ® model spans all cultures BUT it is important to remember that people around the world are socialized into a certain preferred way of behaving and The Intercultural DISC model explains why.
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Please feel free to contact us for a confidential consultation. Training, coaching and consultancy for corporate clients are available through ICQ Consulting.
Not the hotel.only that specific department out of 890,000 hotels 88,663 destinations in 224 countries! It is about understanding what they need, what they want and how you can exceed their expectations.Īll courses are CPD Standards accredited and they are based on initial assessments to measure and leverage cultural and behavioural differences to create tailor-made leadership, management, team-building and on-boarding programs.Ĭertification courses for trainers and consultants are available in Europe and the USA and training programs can be rolled out internationally through our network of associates all over the world. In one of our lat est pr ojects, an iconic, British, luxury hotel where Intercultural DISC™ has been used to treat customers and employees the way THEY needed to be treated, the relevant department turned over £1.5 million and it was voted number 8 in the world by customers. Intercultural DISC ™ focuses on individuals and it gives you only what works instead of flooding you with dry and boring theories building on what you already know. The program involves an online assessment, webinars, online or blended coaching and group training. It combines the latest business data with academically validated research based on Cultural Intelligence to help you recognise and optimise individual behaviour in a fast-paced, culturally diverse environment. Intercultural DISC™ is an internationally accredited and endorsed framework to help you understand and connect with people who have different behaviour and communication styles due to their cultural background such as their generation, gender, profession, nationality and personality type.
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